TERMS AND CONDITIONS

Room prices

Prices are subject to changes due to season and special offers.
Prices listed are per room and per day.
Listed prices are in euro and include taxes foreseen by law. Prices are subject to changes during the season without further notice.
Prices can only be fixed as shown when making a reservation via our automatic reservation system in our website with credit card payment.

Room reservation via email

For room reservations via e-mail, reservation price is the current price on reservation date.
You can pay the deposit (25% of the price) or the total sum via bank transfer to the bank account which you will receive by e-mail.
To complete the reservation, we will need your name, surname and at least one contact phone number.
You will then receive a booking confirmation mentioning your name, the sum paid and the dates of your stay. This confirmation should be printed and presented at the reception desk upon arrival.
The payment is to be completed upon arrival, if it hasn’t been made in advance.

Room reservation via telephone

Prices are subject to changes due to season and special offers.
Prices listed are per room and per day.
Listed prices are in euro and include taxes foreseen by law. Prices are subject to changes during the season without further notice.
Prices can only be fixed as shown when making a reservation via our automatic reservation system in our website with credit card payment.
Room reservation via e-mail
For room reservations via e-mail, reservation price is the current price on reservation date.
You can pay the deposit (25% of the price) or the total sum via bank transfer to the bank account which you will receive by e-mail.
To complete the reservation, we will need your name, surname and at least one contact phone number.
You will then receive a booking confirmation mentioning your name, the sum paid and the dates of your stay. This confirmation should be printed and presented at the reception desk upon arrival.
The payment is to be completed upon arrival, if it hasn’t been made in advance.

Room cancelation policy

  • The guest can cancel free of charge until 14 days before arrival. The guest will be charged 50% of the total price if they cancel in the 14 days before arrival.
  • The guest will be charged a prepayment of 50% of the total price in the 14 days before arrival.

Child policies

  • Children of any age are allowed.

Child rates

  • Children up to and including 4 years old can stay for free.
  • Children from 5 years old to 14 years old can stay for EUR 15.00 per child per night.

Information about credit card payment security

When completing our online reservation form, please fill in the details as they appear on your credit card. For a safe payment you should use a safe browser, such as Windows Internet Explorer, Netscape or Mozilla, which supports SSL (Secure Sockets Layer), an electronic protocol which is necessary for safe online payments.

The SSL protocol ensures a safe payment via its encryption process.

Your personal data will be safe.

Small pets are allowed.

Check in & Check out hours

  • Check-in from 14:00 to 20:00
  • Check-out from 09:00 to 12:00

Get In Touch

CONTACT

    - Akoition -

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    ΕΠΙΧΕΙΡΗΣΙΑΚΟ ΠΡΟΓΡΑΜΜΑ "ΚΡΗΤΗ" 2014 - 2020
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